Contact us
We’d love to hear from you! Whether you’re planning a big order or just exploring ideas, our team is here to make your custom printing experience easy and enjoyable.
+1 (409) 234 9959
sales@inkprintinglab.com
Address
22720 Morton Ranch Rd Suite 160 # 202 Katy,
TX 77449, United States
Frequently asked questions
1What’s the minimum order quantity?
Minimums vary by product. Many items can be ordered as a single custom piece, while bulk orders often qualify for volume discounts. Contact us for specific product minimums.
2Can you help me with my design?
Absolutely! Our team is happy to assist with refining your artwork or creating a design from scratch. Reach out to us for personalized design support.
3Will my design be centered and aligned correctly?
Yes! Our production team carefully reviews every order to ensure your design is properly centered, sized, and positioned on the product.
4Can I see a sample before ordering?
We offer digital proofs for your approval before production begins. For larger orders, physical samples may be available upon request—just ask our team!
5How can I order different products, colors, or styles with the same design?
It’s easy! Just let us know which products and colors you want, and we’ll make sure your design works across all of them. We can help you build a single order with multiple variations.
6Are there any design content guidelines?
Yes. We maintain clear content standards and cannot print copyrighted, offensive, or restricted material without appropriate permissions. Contact us for details on what’s allowed.
7What happens after I place my order?
Once you order, we'll review your design, prepare a proof if needed, and begin production after your approval. You’ll get updates at each stage until it ships.
8When will I receive my order?
Production times vary by product and order size, but most orders ship within 5–10 business days. Rush options may be available—just ask!
9What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options. For large or repeat orders, invoicing may be available—contact us to discuss.
10What if there’s a problem with my order?
Customer satisfaction is our priority. If there’s any issue with your order, contact us right away—we’ll work quickly to resolve it.
11How can I place a group order?
We make group ordering easy! Contact us to set up a shared order form for teams, schools, events, or businesses, so everyone can choose their size and pay individually if needed.